Generate PII-safe Helpdocs from Crisp Support chats with GPT-4.1-mini
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 8 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI Chat Model.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- closed (If): checks a condition and branches into true / false
- get (Data table): get
- insert (Data table): uses Data table
- format (Code): runs custom JavaScript code
- Gen Help (Basic LLM Chain): sends a prompt to an LLM, with model: OpenAI Chat Model
- store-doc (Data table): uses Data table
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (6)
- Webhook
n8n-nodes-base.webhook - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Data table
n8n-nodes-base.dataTable - If
n8n-nodes-base.if - Code
n8n-nodes-base.code - Basic LLM Chain
@n8n/n8n-nodes-langchain.chainLlm
From the author
Turn Crisp chats into Helpdocs Automatically create help articles from resolved Crisp chats. This n8n workflow listens for chat events, formats Q&A pairs, and uses an LLM to generate a PII‑safe helpdoc saved to a Data Table. --- Highlights 🧩 Trigger: Crisp…