Templates / Automate B2B SaaS renewal risk management with CRM, support & usage data

Automate B2B SaaS renewal risk management with CRM, support & usage data

Ready for 3.0

by Yassin Zehar ✓ · 1,176 views · created 2025-12-03 · CRM, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 30 nodes and runs on a schedule (every day at 08:00). Along the way it connects Zendesk, Postgres, HubSpot and Salesforce and 5 more.

How it runs

Trigger: On a schedule (every day at 08:00).

  1. Init config & thresholds (Edit Fields (Set)): sets 3 fields: days_before_renewal, churn_threshold_high, churn_threshold_medium
  2. Fetch subscriptions expiring in J+ (Postgres): run a query
  3. Process subscriptions in batches (Loop Over Items (Split in Batches)): loops over the items in batches
  4. HubSpot: get many (engagement)
  5. Salesforce: get many (account)
  6. Pipedrive: work with deal activity
  7. Pipedrive: get many (deal product)
  8. Analytics API – Feature usage (HTTP Request): calls an HTTP API
  9. analytivcs (HTTP Request): calls an HTTP API
  10. Get data related to an organization (Zendesk): get related data (organization)

…plus 18 more steps. See the full node list below.

Services it uses

ZendeskPostgresHubSpotSalesforcePipedriveGmailJira SoftwareSlackTrello

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (17)

From the author

Description This workflow is designed for B2B/SaaS teams who want to secure renewals before it’s too late. It runs every day, identifies all accounts whose licenses are up for renewal in J–30, enriches them with CRM, product usage and support data, computes…

Excerpt from Yassin Zehar's description on n8n.io.

View the original on n8n.io → Check your own copy

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