Handle clinic WhatsApp support with GPT-4o-mini, Pinecone RAG and Gmail alerts

by Mira Melhem ✓ · 1,218 views · created 2025-12-08 · Support Chatbot, AI Chatbot

What this workflow does

This AI workflow has 60 nodes and runs when an HTTP GET request hits its webhook URL (plus 2 other triggers). Along the way it connects Google Sheets, Data table, AI Agent and Pinecone Vector Store and 9 more.

How it runs

Trigger: When an HTTP GET request hits its webhook URL (plus 2 other triggers).

1. Verify • WA (hub.challenge) (Respond to Webhook): sends the response back to the webhook caller
2. If: checks a condition and branches into true / false
3. filter text messages (If): checks a condition and branches into true / false
4. If: checks a condition and branches into true / false
5. If: checks a condition and branches into true / false
6. Get slots (Data table): get
7. Get lead (Data table): get
8. Get human call (Data table): get
9. Get human appointment (Data table): get
10. Get a document (Google Docs): get

…plus 38 more steps. See the full node list below.

Services it uses

Google SheetsData tableAI AgentPinecone Vector StoreDefault Data LoaderRecursive Character Text SplitterGoogle DocsEmbeddings OpenAIVector Store Question AnswerOpenAIGmailSimple MemoryOpenAI Chat Model

Before you upgrade to n8n 3.0

Nodes used (22)

• Schedule Triggern8n-nodes-base.scheduleTrigger
• Google Sheetsn8n-nodes-base.googleSheets
• Data tablen8n-nodes-base.dataTable
• Data Table Tooln8n-nodes-base.dataTableTool
• AI Agent@n8n/n8n-nodes-langchain.agent
• Ifn8n-nodes-base.if
• HTTP Requestn8n-nodes-base.httpRequest
• Pinecone Vector Store@n8n/n8n-nodes-langchain.vectorStorePinecone
• Default Data Loader@n8n/n8n-nodes-langchain.documentDefaultDataLoader
• Recursive Character Text Splitter@n8n/n8n-nodes-langchain.textSplitterRecursiveCharacterTextSplitter
• Google Docsn8n-nodes-base.googleDocs
• Manual Triggern8n-nodes-base.manualTrigger
• Embeddings OpenAI@n8n/n8n-nodes-langchain.embeddingsOpenAi
• Vector Store Question Answer Tool@n8n/n8n-nodes-langchain.toolVectorStore
• Respond to Webhookn8n-nodes-base.respondToWebhook
• OpenAI@n8n/n8n-nodes-langchain.openAi
• Coden8n-nodes-base.code
• Gmailn8n-nodes-base.gmail
• Edit Fields (Set)n8n-nodes-base.set
• Simple Memory@n8n/n8n-nodes-langchain.memoryBufferWindow
• Webhookn8n-nodes-base.webhook
• OpenAI Chat Model@n8n/n8n-nodes-langchain.lmChatOpenAi

From the author

🏥 Clinic WhatsApp Customer Service Bot This workflow automates patient communication for medical clinics using the WhatsApp Business API. It supports appointment booking, rescheduling, service inquiries, follow-ups, and document submissions. The workflow…

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