Templates / Answer product queries via WhatsApp using OpenAI GPT-4o and PDF knowledge base

Answer product queries via WhatsApp using OpenAI GPT-4o and PDF knowledge base

Needs changes

by WeblineIndia ✓ · 1,223 views · created 2025-12-15 · Lead Nurturing, AI RAG

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 18 nodes and runs on WhatsApp events (messages) (plus 1 other trigger). Along the way it connects WhatsApp Business Cloud, OpenAI Chat Model, Vector Store Question Answer and Embeddings OpenAI. It also calls usa.yamaha.com over HTTP.

How it runs

Trigger: On WhatsApp events (messages) (plus 1 other trigger).

  1. Handle Message Types (Switch): routes items into 2 branches
  2. get Product Brochure (HTTP Request): calls usa.yamaha.com
  3. AI Sales Agent (AI Agent): runs an AI agent, with model: OpenAI Chat Model; 1 tool (Vector Store Tool); memory: Window Buffer Memory
  4. Reply To User (WhatsApp Business Cloud): send
  5. Extract from File: extracts data from a file (pdf)
  6. Reply To User (WhatsApp Business Cloud): send
  7. Create Product Catalogue (Simple Vector Store): stores documents in the Simple vector store, with embeddings: Embeddings OpenAI; document loader: Default Data Loader

Services it uses

WhatsApp Business CloudOpenAI Chat ModelVector Store Question AnswerEmbeddings OpenAI

HTTP calls to: usa.yamaha.com

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in AI Sales Agent (v1.6): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Sales Agent (v1.6)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (14)

From the author

WhatsApp AI Sales Agent using PDF Vector Store This workflow turns your WhatsApp number into an intelligent AI-powered Sales Agent that answers product queries using real data extracted from a PDF brochure. It loads a product brochure via HTTP Request,…

Excerpt from WeblineIndia's description on n8n.io.

View the original on n8n.io → Check your own copy

Get the weekly “what broke” email

New templates, newly broken ones, and n8n release changes. One short email a week.

Form not loading? Subscribe here.