Templates / Monitor brand reputation and detect crises with GPT-4, Slack and Gmail

Monitor brand reputation and detect crises with GPT-4, Slack and Gmail

Ready for 3.0

by Cheng Siong Chin ✓ · 140 views · created 2025-12-29 · Market Research, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 16 nodes and runs on a schedule (every 15 minutes). Along the way it connects OpenAI Chat Model, Slack, Gmail and Google Sheets.

How it runs

Trigger: On a schedule (every 15 minutes).

  1. Workflow Configuration (Edit Fields (Set)): sets 7 fields: brandName, newsApiUrl, socialApiUrl…
  2. Fetch News Articles (HTTP Request): calls an HTTP API
  3. Fetch Social Media Mentions (HTTP Request): calls an HTTP API
  4. Fetch Online Reviews (HTTP Request): calls an HTTP API
  5. Fetch Forum Discussions (HTTP Request): calls an HTTP API
  6. Combine All Sources (Merge): merges the data from its input branches
  7. Normalize Data Structure (Edit Fields (Set)): sets 6 fields: source, content, title…
  8. Sentiment & Trend Analysis Agent (AI Agent): runs an AI agent, with model: OpenAI GPT-; output parser: Structured Analysis Output
  9. Check for Crisis (If): checks a condition and branches into true / false
  10. Prepare Dashboard Data (Edit Fields (Set)): sets 4 fields: timestamp, date, time…

…plus 3 more steps. See the full node list below.

Services it uses

OpenAI Chat ModelSlackGmailGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (11)

From the author

How It Works This workflow automates brand reputation monitoring by analyzing sentiment across news, social media, reviews, and forums using AI-powered trend detection. Designed for PR teams, brand managers, marketing directors, and crisis communication…

Excerpt from Cheng Siong Chin's description on n8n.io.

View the original on n8n.io → Check your own copy

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