Templates / Generate hotel guest upsell recommendations with OpenAI, Sheets and Slack

Generate hotel guest upsell recommendations with OpenAI, Sheets and Slack

Ready for 3.0

by Rahul Joshi ✓ · 180 views · created 2026-01-23 · Lead Nurturing, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 12 nodes and runs on a schedule (cron 0 9 * * *) (plus 1 other trigger). Along the way it connects Slack, Google Sheets and OpenAI.

How it runs

Trigger: On a schedule (cron 0 9 * * *) (plus 1 other trigger).

  1. Google Sheets: uses Google Sheets
  2. Alert on Workflow Failure (Slack): uses Slack
  3. If: checks a condition and branches into true / false
  4. If: checks a condition and branches into true / false
  5. Set - Guest Context (Before) (Edit Fields (Set)): sets 8 fields: guest_name, room_type, repeat_guest…
  6. Set - Guest Context (During) (Edit Fields (Set)): sets 9 fields: guest_name, room_type, repeat_guest…
  7. AI - Generate Upsell (OpenAI): uses OpenAI
  8. Code: runs custom JavaScript code
  9. Google Sheets: update
  10. Slack: uses Slack

Services it uses

SlackGoogle SheetsOpenAI

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

📘 Description This workflow automates guest upsell discovery and recommendation for hotels by combining Google Sheets, OpenAI, and Slack. It is designed to help hospitality teams proactively identify the single best upsell opportunity for each guest—before…

Excerpt from Rahul Joshi's description on n8n.io.

View the original on n8n.io → Check your own copy

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