Manage patient appointments and care follow-ups with OpenAI, Gmail and Twilio
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 18 nodes and runs when a chat message arrives. Along the way it connects OpenAI Chat Model, Twilio and HTTP Request.
How it runs
Trigger: When a chat message arrives.
- Workflow Configuration (Edit Fields (Set)): sets 3 fields: ehrApiUrl, schedulingApiUrl, hospitalName
- Intake Agent (AI Agent): runs an AI agent, with model: OpenAI Model - Intake; 2 tools (Notification Agent Tool, Care Coordination Agent Tool); memory: Conversation Memory; output parser: Intake Parser
- Prepare Final Output (Edit Fields (Set)): sets 6 fields: intent, entities, action_required…
- Check Notification Method (If): checks a condition and branches into true / false
- Send Email: sends an email over SMTP
- Send SMS Notification (Twilio): uses Twilio
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (11)
- Chat Trigger
@n8n/n8n-nodes-langchain.chatTrigger - Edit Fields (Set)
n8n-nodes-base.set - AI Agent
@n8n/n8n-nodes-langchain.agent - AI Agent Tool
@n8n/n8n-nodes-langchain.agentTool - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Structured Output Parser
@n8n/n8n-nodes-langchain.outputParserStructured - Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow - If
n8n-nodes-base.if - Send Email
n8n-nodes-base.emailSend - Twilio
n8n-nodes-base.twilio - Http Request Tool
n8n-nodes-base.httpRequestTool
From the author
How It Works This workflow automates patient care coordination in healthcare settings by intelligently processing patient information and scheduling follow-up communications through multiple channels. Designed for healthcare administrators, clinic…