Analyze customer sales calls and update CRM with Whisper and GPT-4
Needs changesWhat this workflow does
This AI workflow has 16 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI Chat Model and Google Sheets. It also calls api.openai.com and api.hubapi.com over HTTP.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Validate Call Metadata and Audio (Code): runs custom JavaScript code
- Fetch Audio File from URL (HTTP Request): calls an HTTP API
- Transcribe Audio with OpenAI Whisper (HTTP Request): calls api.openai.com (POST)
- Wait: waits 15 seconds
- Parse and Structure Transcript (Code): runs custom JavaScript code
- Fetch CRM Contact History (HTTP Request): calls an HTTP API (POST)
- GPT-4 Call Intelligence Analysis (AI Agent): runs an AI agent, with model: GPT-4 Model
- Parse GPT-4 Intelligence Output (Code): runs custom JavaScript code
- Update CRM Contact and Deal (HTTP Request): calls an HTTP API (PATCH)
- Log Call Activity in CRM (HTTP Request): calls api.hubapi.com (POST)
…plus 4 more steps. See the full node list below.
Services it uses
HTTP calls to: api.openai.com, api.hubapi.com
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in GPT-4 Call Intelligence Analysis (v1.6): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) GPT-4 Call Intelligence Analysis (v1.6) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (9)
- Webhook
n8n-nodes-base.webhook - Code
n8n-nodes-base.code - HTTP Request
n8n-nodes-base.httpRequest - Wait
n8n-nodes-base.wait - AI Agent
@n8n/n8n-nodes-langchain.agent - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Send Email
n8n-nodes-base.emailSend - Google Sheets
n8n-nodes-base.googleSheets - Respond to Webhook
n8n-nodes-base.respondToWebhook
From the author
AI Customer Call Analyzer — Voice → Insights → CRM with GPT-4 Converts raw sales call recordings into structured CRM intelligence. Uploads audio → transcribes via Whisper → GPT-4 extracts intent, sentiment, objections, next steps → updates CRM and sends a…