Route and escalate student advising requests with OpenAI, Gmail and Slack
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 25 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI Chat Model and Slack.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Workflow Configuration (Edit Fields (Set)): sets 5 fields: advisorSlackChannel, facultyEscalationEmail, studentNotificationFromEmail…
- Student Status Agent (AI Agent): runs an AI agent, with model: OpenAI Model - Status Agent; output parser: Status Validation Output Parser
- Route by Student Status (Switch): routes items into 1 branches
- Academic Orchestration Agent (AI Agent): runs an AI agent, with model: OpenAI Model - Orchestration Agent; 3 tools (Advising Agent Tool, Escalation Agent Tool, Notification Agent Tool); output parser: Orchestration Output Parser
- Route by Action Type (Switch): routes items into 3 branches
- Send Student Notification Email (Send Email): sends an email over SMTP
- Send Advisor Slack Alert (Slack): uses Slack
- Check if Escalation Required (If): checks a condition and branches into true / false
- Merge: merges the data from its input branches
- Send Faculty Escalation Email (Send Email): sends an email over SMTP
…plus 1 more step. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (12)
- Webhook
n8n-nodes-base.webhook - Edit Fields (Set)
n8n-nodes-base.set - AI Agent
@n8n/n8n-nodes-langchain.agent - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Structured Output Parser
@n8n/n8n-nodes-langchain.outputParserStructured - Switch
n8n-nodes-base.switch - AI Agent Tool
@n8n/n8n-nodes-langchain.agentTool - Send Email
n8n-nodes-base.emailSend - Slack
n8n-nodes-base.slack - If
n8n-nodes-base.if - Merge
n8n-nodes-base.merge - Code
n8n-nodes-base.code
From the author
How It Works This workflow automates student academic advising by deploying a multi-agent AI system that triages student queries, routes them intelligently, and escalates when human intervention is needed. Designed for academic institutions, it eliminates…