Triage video bug support tickets using WayinVideo and GPT-4o-mini to Google Sheets
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 8 nodes and runs when someone submits an n8n form (“🐛 Support Ticket — Video Bug Triage”). Along the way it connects OpenAI Chat Model and Google Sheets. It also calls wayinvideo-api.wayin.ai over HTTP.
How it runs
Trigger: When someone submits an n8n form (“🐛 Support Ticket — Video Bug Triage”).
- 2. WayinVideo — Find Bug Moments (HTTP Request): calls wayinvideo-api.wayin.ai (POST)
- 3. Wait — 45 Seconds (Wait): waits 45 seconds
- 4. WayinVideo — Get Bug Moments (HTTP Request): calls an HTTP API
- 5. If — Bug Moments Found? (If): checks a condition and branches into true / false
- 6. AI Agent — Generate Bug Ticket (AI Agent): runs an AI agent, with model: 6a. OpenAI — Chat Model (GPT-4o-mini)
- 7. Google Sheets — Save Bug Ticket (Google Sheets): append
Services it uses
HTTP calls to: wayinvideo-api.wayin.ai
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (7)
- n8n Form Trigger
n8n-nodes-base.formTrigger - HTTP Request
n8n-nodes-base.httpRequest - Wait
n8n-nodes-base.wait - If
n8n-nodes-base.if - AI Agent
@n8n/n8n-nodes-langchain.agent - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Google Sheets
n8n-nodes-base.googleSheets
From the author
Submit a screen recording URL, customer name, and bug type through a simple web form. The workflow automatically scans the recording using WayinVideo AI to pinpoint the exact moment the bug occurs, then uses GPT-4o-mini to write a structured support ticket…