Templates / Triage contact form enquiries with GPT-4.1, Gmail, Telegram and Data Tables

Triage contact form enquiries with GPT-4.1, Gmail, Telegram and Data Tables

Ready for 3.0

by LukaszB ✓ · 26 views · created 2026-04-02 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 16 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Gmail, OpenAI Chat Model and Telegram.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. Set data (Edit Fields (Set)): sets 5 fields: Full Name, Email, Phone…
  2. Analyze intend (Basic LLM Chain): sends a prompt to an LLM, with model: OpenAI Chat Model
  3. Switch: routes items into 3 branches
  4. Insert row (Data table): uses Data table
  5. Insert row (Data table): uses Data table
  6. SPAM Email Detected (Edit Fields (Set)): sets or maps fields
  7. Send a text message (Telegram): uses Telegram
  8. Send a text message (Telegram): uses Telegram
  9. Personalized auto respond (Basic LLM Chain): sends a prompt to an LLM, with model: OpenAI Chat Model; output parser: Structured Output Parser
  10. Send message to Client (Gmail): uses Gmail

…plus 2 more steps. See the full node list below.

Services it uses

GmailOpenAI Chat ModelTelegram

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (9)

From the author

Description This workflow is an AI-powered contact form triage and auto-response system built for businesses that want to handle website enquiries in a faster, cleaner, and more professional way. Instead of treating every incoming form submission the same…

Excerpt from LukaszB's description on n8n.io.

View the original on n8n.io → Check your own copy

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