Detect churn risk from competitor tech adoption using PredictLeads and Gmail
UnknownWhat this workflow does
This workflow has 14 nodes and runs on a schedule (every day at 06:00). Along the way it connects Google Sheets, Slack, Gmail and Predictleads (community).
How it runs
Trigger: On a schedule (every day at 06:00).
- Fetch Customers from Google Sheet (Google Sheets): uses Google Sheets
- Get Customer Tech Stack (PredictLeads) (Predict Leads): retrieve technologies used by company (technology detections)
- Split Technologies Per Customer (Split Out): splits a list into separate items
- Limit: keeps the first few items
- Extract Technology ID (Edit Fields (Set)): sets 1 field: tech_Id
- Get Technology Details by ID (Predict Leads): retrieve single technology by id or fuzzy name (technologies)
- Detect Competitor Usage (Code): runs custom JavaScript code
- Is Competitor Detected? (If): checks a condition and branches into true / false
- Calculate Renewal Risk (90 Days) (Code): runs custom JavaScript code
- Notify Team (No Competitor - Safe Account) (Slack): uses Slack
…plus 2 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
We can't fully verify this one: it relies on 1 community package, and n8n 3.0 turns unverified community packages off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).
- Check that @predictleads/n8n-nodes-predictleads is verified or supports 3.0 (used in Get Customer Tech Stack (PredictLeads), Get Technology Details by ID).
Nodes used (11)
- Schedule Trigger
n8n-nodes-base.scheduleTrigger - Google Sheets
n8n-nodes-base.googleSheets - Predict Leads
@predictleads/n8n-nodes-predictleads.predictLeads - Split Out
n8n-nodes-base.splitOut - Limit
n8n-nodes-base.limit - Edit Fields (Set)
n8n-nodes-base.set - Code
n8n-nodes-base.code - If
n8n-nodes-base.if - Slack
n8n-nodes-base.slack - No Operation, do nothing
n8n-nodes-base.noOp - Gmail
n8n-nodes-base.gmail
From the author
Monitor customers for competitor tech adoption via PredictLeads and alert CSMs to prevent churn. This workflow uses PredictLeads to monitor existing customers for competitor tool adoption (HubSpot, Salesforce, Zoho CRM) and renewal timing risk, then alerts…