Triage inbound form requests with OpenAI, Slack, Gmail and Google Sheets
Ready for 3.0What this workflow does
This AI workflow has 9 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI, Google Sheets, Slack and Gmail.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Classify & Draft Reply (OpenAI): response (text)
- Parse AI Result (Code): runs custom JavaScript code
- Is Spam? (If): checks a condition and branches into true / false
- Log Spam (Google Sheets): append (sheet)
- Alert Team (Slack): post (message)
- Acknowledge (Respond to Webhook): sends the response back to the webhook caller
- Send AI Auto-Reply (Gmail): send (message)
- Log Submission (Google Sheets): append (sheet)
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (8)
- Webhook
n8n-nodes-base.webhook - OpenAI
@n8n/n8n-nodes-langchain.openAi - Code
n8n-nodes-base.code - If
n8n-nodes-base.if - Google Sheets
n8n-nodes-base.googleSheets - Slack
n8n-nodes-base.slack - Gmail
n8n-nodes-base.gmail - Respond to Webhook
n8n-nodes-base.respondToWebhook
From the author
Quick Overview This workflow receives website contact-form submissions via a webhook, uses OpenAI to classify and summarize the message and draft a reply, routes spam separately, alerts your team in Slack, sends an auto-reply with Gmail, logs the submission…