Follow up on abandoned carts with WhatsApp and Google Sheets
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 8 nodes and runs on a schedule (every hour). Along the way it connects Google Sheets and WhatsApp Business Cloud.
How it runs
Trigger: On a schedule (every hour).
- Set Configuration (Edit Fields (Set)): sets 9 fields: sheet_id, sheet_name, whatsapp_phone_number_id…
- Fetch Abandoned Carts (Google Sheets): uses Google Sheets
- Filter: keeps only the items that match a condition
- Is High Value Cart? (If): checks a condition and branches into true / false
- Send Discount Offer (WhatsApp Business Cloud): send
- Send Plain Reminder (WhatsApp Business Cloud): send
- Update Sheet - Mark Followed Up (Google Sheets): update
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (6)
- Edit Fields (Set)
n8n-nodes-base.set - Google Sheets
n8n-nodes-base.googleSheets - Filter
n8n-nodes-base.filter - If
n8n-nodes-base.if - WhatsApp Business Cloud
n8n-nodes-base.whatsApp - Schedule Trigger
n8n-nodes-base.scheduleTrigger
From the author
Quick overview This workflow runs every hour to read abandoned cart rows from Google Sheets, sends a WhatsApp reminder (with a discount for high-value carts), and then updates the sheet to log the follow-up count and timestamp. How it works 1. Runs every hour…