Templates / Route website chat visitors to Calendly booking, FAQs, and Gmail

Route website chat visitors to Calendly booking, FAQs, and Gmail

Ready for 3.0

by Simon Paule · 7 views · created 2026-07-28 · Support Chatbot, AI Chatbot

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 24 nodes and runs from “Set Workflow Configuration” (no trigger node, so run it manually or call it from another workflow). Along the way it connects Gmail.

How it runs

Trigger: From “Set Workflow Configuration” (no trigger node, so run it manually or call it from another workflow).

  1. Set Workflow Configuration (Edit Fields (Set)): sets 3 fields: contactEmail, calendlyLink, imprintUrl
  2. Send Welcome Message (Chat): uses Chat
  3. Display Main Menu (Chat): send and wait for a reply
  4. Route by Main Menu Choice (Switch): routes items into 5 branches
  5. Initiate Meeting Scheduling (Chat): send and wait for a reply
  6. Provide Services Information (Chat): send and wait for a reply
  7. Request Contact Details (Chat): send and wait for a reply
  8. Route Post-Schedule Reply (Switch): routes items into 1 branches
  9. Route by Service Choice (Switch): routes items into 4 branches
  10. Extract Contact from Message (Code): runs custom JavaScript code

…plus 14 more steps. See the full node list below.

Services it uses

Gmail

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (6)

From the author

Quick overview This workflow powers a rule-based website chat that routes visitors to a Calendly booking link, answers basic service FAQs, or collects a contact method and message, then emails the lead to your inbox via Gmail. How it works 1. Receives an…

Excerpt from Simon Paule's description on n8n.io.

View the original on n8n.io → Check your own copy

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