Templates / Log daily unanswered Discord help questions from Discord to Google Sheets

Log daily unanswered Discord help questions from Discord to Google Sheets

Ready for 3.0

by Kevin Yu ✓ · 6 views · created 2026-07-28 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 10 nodes and runs on a schedule (every day at 09:00). Along the way it connects Discord and Google Sheets.

How it runs

Trigger: On a schedule (every day at 09:00).

  1. Set Digest Settings (Edit Fields (Set)): sets 11 fields: guildId, helpChannelId, helpChannelLabel…
  2. Get Recent Messages (Discord): get many (message)
  3. Find Unanswered Questions (Code): runs custom JavaScript code
  4. Check For Unanswered Questions (If): checks a condition and branches into true / false
  5. Format Digest (Code): runs custom JavaScript code
  6. Post All Clear Notice (Discord): work with message
  7. Split Questions Into Rows (Split Out): splits a list into separate items
  8. Post Digest To Moderators (Discord): work with message
  9. Log Unanswered To Sheet (Google Sheets): append

Services it uses

DiscordGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (7)

From the author

Quick Overview This workflow runs daily at 09:00 to scan a Discord help channel for likely questions that have not been answered, then posts a digest to a moderator Discord channel and appends each unanswered question (with jump links) to a Google Sheets log.…

Excerpt from Kevin Yu's description on n8n.io.

View the original on n8n.io → Check your own copy

Get the weekly “what broke” email

New templates, newly broken ones, and n8n release changes. One short email a week.

Form not loading? Subscribe here.