Route Placetel AI voice agent requests into HubSpot CRM
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 32 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects HubSpot.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Request router (Switch): routes items into 6 branches
- HubSpot: search
- HubSpot: search
- HubSpot: search
- HubSpot: get (ticket)
- HubSpot: search
- HubSpot: search
- Build response (unknown) (Code): runs custom JavaScript code
- Build response (existing customer) (Code): runs custom JavaScript code
- Contact exists? (If): checks a condition and branches into true / false
…plus 21 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (6)
- HubSpot
n8n-nodes-base.hubspot - Code
n8n-nodes-base.code - Respond to Webhook
n8n-nodes-base.respondToWebhook - If
n8n-nodes-base.if - Webhook
n8n-nodes-base.webhook - Switch
n8n-nodes-base.switch
From the author
Quick overview This webhook-based workflow connects a Placetel AI voice agent to HubSpot CRM to look up callers, create contacts, log callback requests and call notes, and create or query tickets, returning a JSON response with a speakable speech text. How it…