Templates / Draft and approve Gmail support replies with Google Gemini and Slack

Draft and approve Gmail support replies with Google Gemini and Slack

Ready for 3.0

by Oka Hironobu ✓ · 12 views · created 2026-07-31 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 10 nodes and runs on Gmail events. Along the way it connects Gmail, Google Gemini Chat Model, Slack and Google Sheets.

How it runs

Trigger: On Gmail events.

  1. Draft Reply with Gemini (Basic LLM Chain): sends a prompt to an LLM, with model: Google Gemini Chat Model; output parser: Draft Parser
  2. Shape Draft (Code): runs custom JavaScript code
  3. Ask for Approval (Slack): send and wait for a reply
  4. Approved? (If): checks a condition and branches into true / false
  5. Send Approved Reply (Gmail): uses Gmail
  6. Log Declined (Google Sheets): append
  7. Log Sent (Google Sheets): append

Services it uses

GmailGoogle Gemini Chat ModelSlackGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (9)

From the author

Quick Overview This workflow polls Gmail for unread emails labeled “support”, uses Google Gemini to draft a concise reply, and posts it to Slack for human approval; approved drafts are sent via Gmail and logged to Google Sheets, while discarded drafts are…

Excerpt from Oka Hironobu's description on n8n.io.

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