Templates / Triage Telegram voice and text support with Groq and Google Sheets

Triage Telegram voice and text support with Groq and Google Sheets

Ready for 3.0

by yassin · 3 views · created 2026-07-31 · Support Chatbot, AI Chatbot

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 32 nodes and runs on Telegram events (message). Along the way it connects Telegram, Google Sheets and Slack. It also calls api.groq.com over HTTP.

How it runs

Trigger: On Telegram events (message).

  1. Has Voice? (If): checks a condition and branches into true / false
  2. Get Voice File (Telegram): work with file
  3. Has Text? (If): checks a condition and branches into true / false
  4. Fix Audio Filename (Code): runs custom JavaScript code
  5. Handle API Error (Code): runs custom JavaScript code
  6. Extract Transcript (Text) (Code): runs custom JavaScript code
  7. Unsupported Message Reply (Telegram): uses Telegram
  8. Transcribe (Whisper) (HTTP Request): calls api.groq.com (POST)
  9. Alert Slack (Error) (Slack): uses Slack
  10. Log Error to Sheet (Google Sheets): append

…plus 21 more steps. See the full node list below.

Services it uses

TelegramGoogle SheetsSlack

HTTP calls to: api.groq.com

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

Quick overview This workflow triages Telegram support messages (voice or text) for a crypto wallet using Groq (Whisper + Llama models), escalates high-risk or frustrated users to a human agent with a holding voice reply, and logs interactions and errors to…

Excerpt from yassin's description on n8n.io.

View the original on n8n.io → Check your own copy

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