Route app store bug reviews to engineering with Claude and Slack
Needs changesWhat this workflow does
This AI workflow has 19 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Anthropic Chat Model and Slack.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Set - Config (Edit Fields (Set)): sets 15 fields: reviewId, reviewText, rating…
- AI Agent: runs an AI agent, with model: Anthropic - Classification & Correlation Model
- JS - Parse Classification Output (Code): runs custom JavaScript code
- If: checks a condition and branches into true / false
- HTTP - Search Similar Recent Complaints (HTTP Request): calls an HTTP API (POST)
- JS - Log Non-Technical Review (No Ticket) (Code): runs custom JavaScript code
- AI Agent: runs an AI agent, with model: Anthropic - Classification & Correlation Model
- Merge: merges the data from its input branches
- JS - Parse Cluster Output (Code): runs custom JavaScript code
- HTTP - Log Review Outcome to Tracking Log (HTTP Request): calls an HTTP API (POST)
…plus 7 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in AI Agent - Classify Review (v1.6), AI Agent - Detect Duplicate Complaint Cluster (v1.6): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) AI Agent - Classify Review (v1.6), AI Agent - Detect Duplicate Complaint Cluster (v1.6) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (10)
- Webhook
n8n-nodes-base.webhook - Edit Fields (Set)
n8n-nodes-base.set - AI Agent
@n8n/n8n-nodes-langchain.agent - Anthropic Chat Model
@n8n/n8n-nodes-langchain.lmChatAnthropic - Code
n8n-nodes-base.code - If
n8n-nodes-base.if - HTTP Request
n8n-nodes-base.httpRequest - Switch
n8n-nodes-base.switch - Slack
n8n-nodes-base.slack - Merge
n8n-nodes-base.merge
From the author
Quick overview This workflow receives app store reviews via a webhook, uses Anthropic Claude to classify and deduplicate technical complaints, checks your bug tracker for an existing issue, then either updates the matched bug or creates a new ticket, posts an…