Classify property support emails with Groq, Slack, Gmail and Airtable
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 18 nodes and runs when a new email arrives over IMAP. Along the way it connects Slack, Gmail, Airtable and Google Sheets. It also calls api.groq.com over HTTP.
How it runs
Trigger: When a new email arrives over IMAP.
- Cleanse Email Content (Code): runs custom JavaScript code
- Classify Email with Groq (HTTP Request): calls api.groq.com (POST)
- Extract Classification and Sender (Code): runs custom JavaScript code
- Handle Classification Errors (Code): runs custom JavaScript code
- Route by Team Type (Switch): routes items into 5 branches
- Alert Maintenance Team via Slack (Slack): uses Slack
- Alert Tenant Relations via Slack (Slack): uses Slack
- Alert Viewings Team via Slack (Slack): uses Slack
- Alert Enquiries Team via Slack (Slack): uses Slack
- Record and Ignore Spam (Code): runs custom JavaScript code
…plus 7 more steps. See the full node list below.
Services it uses
HTTP calls to: api.groq.com
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (8)
- Email Trigger (IMAP)
n8n-nodes-base.emailReadImap - Code
n8n-nodes-base.code - HTTP Request
n8n-nodes-base.httpRequest - Switch
n8n-nodes-base.switch - Slack
n8n-nodes-base.slack - Gmail
n8n-nodes-base.gmail - Airtable
n8n-nodes-base.airtable - Google Sheets
n8n-nodes-base.googleSheets
From the author
Quick overview This workflow monitors an IMAP inbox, uses Groq to classify property support emails and draft replies, then routes tickets to Slack channels, creates a Gmail draft, and logs the ticket to Airtable with a Google Sheets backup when Airtable…