Templates / Capture and normalize customer inquiries with forms and Google Sheets

Capture and normalize customer inquiries with forms and Google Sheets

Ready for 3.0

by FLOW AI Automation ✓ · 31 views · created 2026-09-24 · Document Extraction

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 4 nodes and runs when someone submits an n8n form (“Kundenanfrage”). Along the way it connects Google Sheets.

How it runs

Trigger: When someone submits an n8n form (“Kundenanfrage”).

Set Customer Details (Edit Fields (Set)): sets 7 fields: Datum, Name, E-Mail…
Append to Google Sheets (Google Sheets): append
Set Confirmation Message (Edit Fields (Set)): sets 1 field: Ergebnis

Services it uses

Google Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (3)

n8n Form Triggern8n-nodes-base.formTrigger
Edit Fields (Set)n8n-nodes-base.set
Google Sheetsn8n-nodes-base.googleSheets

From the author

Quick overview This workflow collects customer inquiries via an n8n form and appends each submission as a new row in Google Sheets, normalizing key fields (timestamp, trimmed text, lowercased email) and returning a confirmation message to the submitter. How…
Excerpt from FLOW AI Automation's description on n8n.io.

View the original on n8n.io → Check your own copy

Capture and normalize customer inquiries with forms and Google Sheets

What this workflow does

How it runs

Services it uses

Before you upgrade to n8n 3.0

Nodes used (3)

From the author

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