AI customer feedback sentiment analysis
Needs changesNeeds changes. This template uses 1 thing(s) that n8n 3.0 removes: OpenAI (legacy). 1 breaking item(s) found. Static check, last run 2026-10-19.
What to replace before upgrading
| Removed in 3.0 | Replace with |
|---|---|
| OpenAI (legacy) Classify feedback with OpenAI | OpenAI node (AI section) |
Nodes used (4)
- Google Sheets
n8n-nodes-base.googleSheets - Merge
n8n-nodes-base.merge - OpenAI
n8n-nodes-base.openAi - n8n Form Trigger
n8n-nodes-base.formTrigger
What it does
LOOM Walkthrough: https://www.loom.com/share/4fbe06872cb8483993e7792018594f08 How it works Create a form for customer feedback, have OpenAI classify the sentiment of the feedback (positive/neutral/negative) and store it in Google sheets! Set up steps 1. Connect Google sheets 2. Connect your OpenAi account (api key + org Id) 3. Create a customer feedback form, use an existing one or use the one below as example. All set! - Here is the example google sheet being used in this workflow: https://docs.google.com/spreadsheets/d/1omWdRbiT6z6GNZ6JClu9gEsRhPQ6J0EJ2yXyFH9Zng4/edit?usp=sharing. You can download it to your account.