Templates / Manage dental appointments via ElevenLabs voice, OpenAI and Google Sheets

Manage dental appointments via ElevenLabs voice, OpenAI and Google Sheets

Ready for 3.0

by Abu Bakar ✓ · 67 views · created 2026-09-28 · Support Chatbot, AI Chatbot

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 19 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects OpenAI Chat Model, Google Sheets and Gmail.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. Switch: routes items into 3 branches
  2. Get Data (Edit Fields (Set)): sets 7 fields: Full Name, Phone Number, Email…
  3. Get Data (Edit Fields (Set)): sets 6 fields: Full Name, Phone Number, new_date…
  4. Fetch Data (Edit Fields (Set)): sets 4 fields: Full Name, Reason For Cancelling Appointment, Phone Number…
  5. Booking Appointment (AI Agent): runs an AI agent, with model: OpenAI; 3 tools (Send Email, Book Appointment, Get Appointments)
  6. Rescheduling Appointment (AI Agent): runs an AI agent, with model: Model; 2 tools (Get Appointment, Reschedule Appointment)
  7. Cancelling Appointment (AI Agent): runs an AI agent, with model: Chat Model; 2 tools (Get Appointment, Cancel Appointment)
  8. Respond to Webhook: sends the response back to the webhook caller

Services it uses

OpenAI Chat ModelGoogle SheetsGmail

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

Quick overview This workflow receives appointment requests from a voice agent via webhook and uses OpenAI plus Google Sheets to book, reschedule, or cancel dental aAn AI dental receptionist that uses ElevenLabs, OpenAI, and Google Sheets to handle patient…

Excerpt from Abu Bakar's description on n8n.io.

View the original on n8n.io → Check your own copy

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