Templates / Recover no-show appointment fees with an automated WhatsApp or SMS ladder

Recover no-show appointment fees with an automated WhatsApp or SMS ladder

Ready for 3.0

by Vlotstroom ✓ · 0 views · created 2026-10-10 · Invoice Processing, AI Chatbot

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 19 nodes and runs on a schedule (every 12 hours) (plus 1 other trigger). It uses only n8n's built-in nodes.

How it runs

Trigger: On a schedule (every 12 hours) (plus 1 other trigger).

  1. No-shows (demo data) (Code): runs custom JavaScript code
  2. Valid reply? (If): checks a condition and branches into true / false
  3. Prepare + validate rows (Code): runs custom JavaScript code
  4. Classify reply (Code): runs custom JavaScript code
  5. Respond reply invalid (Respond to Webhook): sends the response back to the webhook caller
  6. Row valid? (If): checks a condition and branches into true / false
  7. Payment confirmed? (If): checks a condition and branches into true / false
  8. In 20-30h window? (If): checks a condition and branches into true / false
  9. Log invalid rows (Code): runs custom JavaScript code
  10. Mark recovered (Code): runs custom JavaScript code

…plus 7 more steps. See the full node list below.

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (5)

From the author

Quick Overview This workflow runs every Monday at 08:00 to validate last week’s appointment rows, calculate key KPIs (show-up rate, no-show rate, cancellations, revenue, and top booking source), generate a week-over-week digest message, and hand it off to a…

Excerpt from Vlotstroom's description on n8n.io.

View the original on n8n.io → Check your own copy

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