Connect AI to any chats in Kommo
Needs changesNeeds changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.
What to replace before upgrading
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) ai (v1.6) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (9)
- If
n8n-nodes-base.if - HTTP Request
n8n-nodes-base.httpRequest - AI Agent
@n8n/n8n-nodes-langchain.agent - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow - Switch
n8n-nodes-base.switch - OpenAI
@n8n/n8n-nodes-langchain.openAi - Edit Fields (Set)
n8n-nodes-base.set - Webhook
n8n-nodes-base.webhook
What it does
Entrust customer service to AI using n8n and Kommo! Using this workflow, you can make the AI agent answer customer questions for your managers. See how it works in the video. Advantages of integration - Works with any message channel that is connected to Kommo (telegram, whatsapp, facebook) - Understands voice and text messages - You can stop for a specific transaction or contact if you need a person's help. - It is possible to supplement the AI agent with additional tools to suit your needs Where it can be useful - In customer support - In the qualification of clients - When invoicing How it works 1) Any incoming message to the Kommo chats is sent by the webhook to n8n 2) n8n processes the webhook according to the specified logic 3) n8n sends a reply message to the Kommo chat Installation Steps 1) Install workflow 2) Follow the instructions to connect the kommo to the n8n 3) Set up Credentials for OpenAI 4) Fill in the Credentials as shown in the workflow notes 5) Activate Workflow 6) Write your first message as client