Templates / Create product satisfaction surveys with Telegram, Google Sheets and AI

Create product satisfaction surveys with Telegram, Google Sheets and AI

Needs changes

by Jimleuk ✓ · 6,884 views · created 2025-03-09 · Market Research, AI Chatbot

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 33 nodes and runs on Telegram events (message). Along the way it connects Telegram, Redis, Google Sheets and Redis Chat Memory and 1 more.

How it runs

Trigger: On Telegram events (message).

  1. Set Variables (Edit Fields (Set)): sets 3 fields: title, gsheetId, cacheKey
  2. Execution Data: uses Execution Data
  3. Get State (Redis): get
  4. Message Type (Switch): routes items into 1 branches
  5. Get Command (Edit Fields (Set)): sets 1 field: command
  6. Get Record (Google Sheets): uses Google Sheets
  7. Bot Actions (Switch): routes items into 2 branches
  8. Has No Record? (If): checks a condition and branches into true / false
  9. Create Record (Google Sheets): append or update
  10. Get State (Redis): get

…plus 18 more steps. See the full node list below.

Services it uses

TelegramRedisGoogle SheetsRedis Chat MemoryOpenAI Chat Model

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in Interview Agent1 (v1.7): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
Interview Agent1 (v1.7)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (14)

From the author

This n8n template uses a Telegram chatbot to conduct a Product Satisfaction Survey and fetches questions and stores answers in a Google sheet. It augments an AI Agent to ask follow-up questions to engage the user and uncover more insights in their responses.…

Excerpt from Jimleuk's description on n8n.io.

View the original on n8n.io → Check your own copy

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