Assign Requests Using AI and Send Reminders Based On NocoDB Kanban Board Status
Needs changesNeeds changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 22 nodes and runs when someone submits an n8n form (“Incident Form”) (plus 2 other triggers). Along the way it connects OpenAI Chat Model, NocoDB and Slack.
How it runs
Trigger: When someone submits an n8n form (“Incident Form”) (plus 2 other triggers).
- Get incident definitions (NocoDB): get many
- Aggregate: combines items into one
- Get Unpicked Tasks (NocoDB): get many
- Get Unfinished Tasks (NocoDB): get many
- Assign Category (AI Agent): runs an AI agent, with model: OpenAI Chat Model; output parser: Structure Output Todoist Ready
- Task is not picked up after expected response (If): checks a condition and branches into true / false
- Task is not complete in expected time (If): checks a condition and branches into true / false
- Format for Noco (Edit Fields (Set)): sets 7 fields: email, message, expected category…
- Send Email: sends an email over SMTP
- If: checks a condition and branches into true / false
…plus 6 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in Assign Category (v1.8): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) Assign Category (v1.8) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (13)
- n8n Form Trigger
n8n-nodes-base.formTrigger - AI Agent
@n8n/n8n-nodes-langchain.agent - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Structured Output Parser
@n8n/n8n-nodes-langchain.outputParserStructured - NocoDB
n8n-nodes-base.nocoDb - Aggregate
n8n-nodes-base.aggregate - No Operation, do nothing
n8n-nodes-base.noOp - Manual Trigger
n8n-nodes-base.manualTrigger - If
n8n-nodes-base.if - Send Email
n8n-nodes-base.emailSend - Schedule Trigger
n8n-nodes-base.scheduleTrigger - Slack
n8n-nodes-base.slack - Edit Fields (Set)
n8n-nodes-base.set
From the author
Who is it for? This is automation for support project manager, which helps not only to keep developres informed but also automatically keep clients in the loop - especially useful if you are managing SLA-like agreement. It is actually simple incident…