Templates / Update Airtable CRM with telli call event data and appointment status

Update Airtable CRM with telli call event data and appointment status

Ready for 3.0

by Paulo Ramirez · 419 views · created 2025-04-30 · CRM

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 4 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Airtable.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. Route based on call_status (Switch): routes items into 2 branches
  2. Update CRM contact with call_status COMPLETED (Airtable): create or update
  3. Update CRM contact with call_status NOT_REACHED (Airtable): create or update

Services it uses

Airtable

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (3)

From the author

Receive realtime call-event data from telli Purpose and Problem Solved This template automates the process of receiving and acting upon real-time call event data from telli, an AI-powered voice agent platform. It solves the challenge of manually updating CRM…

Excerpt from Paulo Ramirez's description on n8n.io.

View the original on n8n.io → Check your own copy

Get the weekly “what broke” email

New templates, newly broken ones, and n8n release changes. One short email a week.

Form not loading? Subscribe here.