AI chatbot call center: Demo call center (production-ready, part 2)
Needs changesNeeds changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 27 nodes and runs when another workflow calls it (plus 1 other trigger). Along the way it connects Redis, xAI Grok Chat Model, Postgres Chat Memory and Postgres.
How it runs
Trigger: When another workflow calls it (plus 1 other trigger).
- Input (Edit Fields (Set)): sets or maps fields
- Test Fields (Edit Fields (Set)): sets or maps fields
- Rate Limit (Redis): uses Redis
- If: checks a condition and branches into true / false
- Rated Output (Edit Fields (Set)): sets or maps fields
- Session (Redis): uses Redis
- Call Back (Execute Sub-workflow): calls another n8n workflow
- Chat Memory (Edit Fields (Set)): sets or maps fields
- Channel Switch (Switch): routes items into branches
- Provider (Redis): uses Redis
…plus 10 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:
- AI Agent v1 (old agent modes) in AI Agent (v1.9): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.
| Removed in 3.0 | Replace with |
|---|---|
| AI Agent v1 (old agent modes) AI Agent (v1.9) | Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent. |
Nodes used (13)
- Redis
n8n-nodes-base.redis - Edit Fields (Set)
n8n-nodes-base.set - Chat Trigger
@n8n/n8n-nodes-langchain.chatTrigger - Execute Workflow Trigger
n8n-nodes-base.executeWorkflowTrigger - If
n8n-nodes-base.if - Switch
n8n-nodes-base.switch - AI Agent
@n8n/n8n-nodes-langchain.agent - xAI Grok Chat Model
@n8n/n8n-nodes-langchain.lmChatXAiGrok - Postgres Chat Memory
@n8n/n8n-nodes-langchain.memoryPostgresChat - Postgres Tool
n8n-nodes-base.postgresTool - Call n8n Workflow Tool
@n8n/n8n-nodes-langchain.toolWorkflow - Code
n8n-nodes-base.code - Execute Sub-workflow
n8n-nodes-base.executeWorkflow
From the author
Workflow Name: ☎️ Demo Call Center Template was created in n8n v1.90.2 Skill Level: High Categories: n8n, Chatbot Stacks - Execute Sub-workflow Trigger node - Chat Trigger node - Redis node - Postgres node - AI Agent node - If node, Switch node, Code node,…