Create a Telegram customer support bot with GPT4-mini and Google Docs knowledge
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 6 nodes and runs on Telegram events (message). Along the way it connects OpenAI Chat Model, Google Docs and Telegram.
How it runs
Trigger: On Telegram events (message).
- Customer Support AI Agent (AI Agent): runs an AI agent, with model: OpenAI Chat Model; 1 tool (Google Docs); memory: Simple Memory
- Telegram: uses Telegram
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (6)
- OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi - Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow - Google Docs Tool
n8n-nodes-base.googleDocsTool - Telegram Trigger
n8n-nodes-base.telegramTrigger - Telegram
n8n-nodes-base.telegram - AI Agent
@n8n/n8n-nodes-langchain.agent
From the author
🤖 AI Customer Support Agent with Google Docs Knowledge (Telegram + OpenAI) This no-code workflow turns your Telegram bot into an intelligent, always-on AI support agent that references your business documentation in Google Docs to respond to customer…