Templates / Automate Google Business reviews with AI responses, Slack alerts & sheets logging

Automate Google Business reviews with AI responses, Slack alerts & sheets logging

Ready for 3.0

by Grace Gbadamosi ✓ · 7,827 views · created 2025-07-28 · Ticket Management, Multimodal AI

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 8 nodes and runs on Google Business Profile events. Along the way it connects Google Business Profile and Google Sheets.

How it runs

Trigger: On Google Business Profile events.

  1. Business Configuration (Edit Fields (Set)): sets 4 fields: businessName, responseTone, slackWebhookUrl…
  2. Format Google Reviews (Edit Fields (Set)): sets 6 fields: source, rating, reviewText…
  3. Generate AI Response (AI Transform): uses AI Transform
  4. Negative Review? (If): checks a condition and branches into true / false
  5. Alert Team - Negative (HTTP Request): calls an HTTP API (POST)
  6. Notify Team - Positive (HTTP Request): calls an HTTP API (POST)
  7. Log to Google Sheets (Google Sheets): append

Services it uses

Google Business ProfileGoogle Sheets

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

  • Still check AI Transform (Generate AI Response): Automatically migrated to a Code node on upgrade, keeping the generated JavaScript. You can no longer add new AI Transform nodes.

Nodes used (6)

From the author

How it works This workflow automatically monitors your Google Business Profile for new reviews and uses AI to generate personalized response suggestions. When a review is detected, the system formats the review data, generates an appropriate AI response based…

Excerpt from Grace Gbadamosi's description on n8n.io.

View the original on n8n.io → Check your own copy

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