Comprehensive customer support with OpenAI O3 + GPT-4.1-mini multi-agent team
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 16 nodes and runs when a chat message arrives. Along the way it connects OpenAI Chat Model.
How it runs
Trigger: When a chat message arrives.
- Support Director Agent (AI Agent): runs an AI agent, with model: OpenAI Chat Model; 7 tools (Think, Escalation Handler, Tier 1 Support Agent, Knowledge Base Manager…)
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (5)
- Chat Trigger
@n8n/n8n-nodes-langchain.chatTrigger - AI Agent
@n8n/n8n-nodes-langchain.agent - Think Tool
@n8n/n8n-nodes-langchain.toolThink - AI Agent Tool
@n8n/n8n-nodes-langchain.agentTool - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi
From the author
Support Director Agent with Customer Support Team Description Complete AI-powered customer support department with a Support Director agent orchestrating specialized support team members for comprehensive customer service operations. Overview This n8n…