Templates / Automate NGO aid request management with Telegram, GPT-4, and Google Sheets

Automate NGO aid request management with Telegram, GPT-4, and Google Sheets

Needs changes

by Abdulrahman Alhalabi · 152 views · created 2025-08-26 · Ticket Management, AI Chatbot

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 12 nodes and runs on Telegram events (message). Along the way it connects Telegram, OpenAI, OpenAI Chat Model and Google Sheets.

How it runs

Trigger: On Telegram events (message).

  1. Route Message Type (Switch): routes items into 2 branches
  2. Extract Text Message (Edit Fields (Set)): sets 1 field: text
  3. Fetch Audio File (Telegram): work with file
  4. AI Agent: runs an AI agent, with model: OpenAI Chat Model; output parser: Structured Output Parser
  5. Transcribe Voice Message (OpenAI): transcribe (audio)
  6. Route to Appropriate Sheet (Switch): routes items into 2 branches
  7. Save Audio Request to Sheet (Google Sheets): append or update
  8. Save Text Request to Sheet (Google Sheets): append or update
  9. Send Confirmation Message (Telegram): uses Telegram

Services it uses

TelegramOpenAIOpenAI Chat ModelGoogle Sheets

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in AI Agent (v1.9): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI Agent (v1.9)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (9)

From the author

NGO TPM Request Management System Benefits For Beneficiaries: - 24/7 Accessibility - Submit requests anytime via familiar Telegram interface - Language Flexibility - Communicate in Arabic through text or voice messages - Instant Acknowledgment - Receive…

Excerpt from Abdulrahman Alhalabi's description on n8n.io.

View the original on n8n.io → Check your own copy

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