Templates / Automate NPS survey collection & response handling with GoHighLevel, Gmail & Notion

Automate NPS survey collection & response handling with GoHighLevel, Gmail & Notion

Ready for 3.0

by Rahul Joshi ✓ · 437 views · created 2025-10-03 · Support Chatbot, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This workflow has 14 nodes and runs on a schedule (every hour) (plus 1 other trigger). Along the way it connects HighLevel, Gmail and Notion.

How it runs

Trigger: On a schedule (every hour) (plus 1 other trigger).

  1. Get Won Opportunities from GHL (HighLevel): get many (opportunity)
  2. Fetch Unread NPS Responses (Gmail): work with thread
  3. Filter Unsurveyed Completed Deals (Code): runs custom JavaScript code
  4. Parse NPS Score from Email (Code): runs custom JavaScript code
  5. Check if Valid Deals Exist (If): checks a condition and branches into true / false
  6. Route by Score (Promoter vs Detractor) (If): checks a condition and branches into true / false
  7. Send NPS Survey Email (Gmail): uses Gmail
  8. Log Positive Feedback in Notion (Notion): work with database page
  9. Create Support Ticket in Notion (Notion): work with database page
  10. Update GHL - Mark Survey Sent (HTTP Request): calls an HTTP API (PUT)

…plus 2 more steps. See the full node list below.

Services it uses

HighLevelGmailNotion

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (7)

From the author

Description Streamline your Net Promoter Score (NPS) survey process by automating survey delivery, response tracking, and structured data storage. This workflow integrates GoHighLevel, Gmail, and Notion to ensure every customer response is captured,…

Excerpt from Rahul Joshi's description on n8n.io.

View the original on n8n.io → Check your own copy

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