Templates / Customer support & lead collection chatbot with RAG, GPT-4o, Sheets & Telegram

Customer support & lead collection chatbot with RAG, GPT-4o, Sheets & Telegram

Ready for 3.0

by Karol Otręba ✓ · 1,104 views · created 2025-10-03 · Support Chatbot

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 10 nodes and runs when a chat message arrives. Along the way it connects Vector Store Question Answer, Pinecone Vector Store, Embeddings OpenAI and Telegram and 2 more.

How it runs

Trigger: When a chat message arrives.

  1. AI Agent: runs an AI agent, with model: Main Chat Model; 3 tools (Company Q&A, Send Lead to Telegram, Save Lead to Google Sheets); memory: Conversation Memory

Services it uses

Vector Store Question AnswerPinecone Vector StoreEmbeddings OpenAITelegramGoogle SheetsOpenAI Chat Model

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (9)

From the author

Who’s it for This template is designed for small and medium businesses, startups, and agencies that want to automate customer inquiries, provide instant support, and capture leads without losing valuable conversations. It’s especially useful for teams that…

Excerpt from Karol Otręba's description on n8n.io.

View the original on n8n.io → Check your own copy

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