Categorize support emails with AI and create tasks in Dart
UnknownUnknown. This template uses community nodes we can't verify statically. Uses community nodes that can't be verified statically (unverified community packages are off by default in 3.0). Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 8 nodes and runs on Gmail events. Along the way it connects Gmail, OpenAI Chat Model and Dart (community).
How it runs
Trigger: On Gmail events.
- Email triage assistant logic (AI Agent): runs an AI agent, with model: OpenAI Chat Model
- Parsing stage for logic result (Code): runs custom JavaScript code
- Cleaning up full text of email (Code): runs custom JavaScript code
- Retrieve an existing dartboard (Dart): get dartboard
- Create a new task (Dart): create task
- Create a new comment (Dart): add task comment
Services it uses
Before you upgrade to n8n 3.0
We can't fully verify this one: it relies on 1 community package, and n8n 3.0 turns unverified community packages off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).
- Check that n8n-nodes-dart is verified or supports 3.0 (used in Retrieve an existing dartboard, Create a new task, Create a new comment).
- Also check Gmail Trigger below v1.4 runs as v1.4 (drafts skipped, max emails per poll).
Nodes used (5)
- Dart
n8n-nodes-dart.dart - Code
n8n-nodes-base.code - AI Agent
@n8n/n8n-nodes-langchain.agent - Gmail Trigger
n8n-nodes-base.gmailTrigger - OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi
From the author
Automatically turn incoming support emails into categorized, prioritized tasks in Dart—complete with AI-generated summaries, tags, and sender context. What It Does This workflow captures emails from Gmail, uses an AI model to classify them into one of seven…