Templates / Classify and auto-reply to emails with Outlook and GPT-4

Classify and auto-reply to emails with Outlook and GPT-4

Ready for 3.0

by Mattis ✓ · 1,275 views · created 2025-11-07 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 15 nodes and runs on Microsoft Outlook events. Along the way it connects Microsoft Outlook and OpenAI Chat Model.

How it runs

Trigger: On Microsoft Outlook events.

  1. AI Email Classifier (Text Classifier): classifies text into categories with AI, with model: OpenAI Chat Model
  2. Generate Urgent Reply (AI Agent): runs an AI agent, with model: OpenAI Chat Model
  3. Generate Important Reply (AI Agent): runs an AI agent, with model: OpenAI Chat Model
  4. Generate Standard Reply (AI Agent): runs an AI agent, with model: OpenAI Chat Model
  5. Reply to Urgent Email (Microsoft Outlook): reply
  6. Reply to Important Email (Microsoft Outlook): reply
  7. Reply to Not Important Email (Microsoft Outlook): reply
  8. Move to Urgent Folder (Microsoft Outlook): move
  9. Move to Important Folder (Microsoft Outlook): move
  10. Move to Not Important Folder (Microsoft Outlook): move

Services it uses

Microsoft OutlookOpenAI Chat Model

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (5)

From the author

Who's it for Professionals and teams managing high email volumes who need automatic email triage and responses. What it does This workflow monitors your Outlook inbox and uses AI to classify emails into three urgency levels: Urgent, Important, or Not…

Excerpt from Mattis's description on n8n.io.

View the original on n8n.io → Check your own copy

Get the weekly “what broke” email

New templates, newly broken ones, and n8n release changes. One short email a week.

Form not loading? Subscribe here.