Templates / Triage product UAT feedback with OpenAI, Jira, Slack, Notion and Google Sheets

Triage product UAT feedback with OpenAI, Jira, Slack, Notion and Google Sheets

Ready for 3.0

by Yassin Zehar ✓ · 132 views · created 2025-12-25 · Ticket Management, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 29 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Jira Software, Slack, Notion and Google Sheets and 2 more.

How it runs

Trigger: When an HTTP POST request hits its webhook URL.

  1. data merge (Merge): merges the data from its input branches
  2. normalize (Code): runs custom JavaScript code
  3. clean text (Code): runs custom JavaScript code
  4. AI agent (OpenAI): uses OpenAI
  5. parsing and validation (Code): runs custom JavaScript code
  6. manual review (If): checks a condition and branches into true / false
  7. email code (Code): runs custom JavaScript code
  8. route by triage type (Switch): routes items into 4 branches
  9. manual review needed (Gmail): uses Gmail
  10. critical bug (Jira Software): uses Jira Software

…plus 18 more steps. See the full node list below.

Services it uses

Jira SoftwareSlackNotionGoogle SheetsGmailOpenAI

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (13)

From the author

Description Automatically triage Product UAT feedback using AI, route it to the right tools and teams, and close the feedback loop with testers, all in one workflow. This workflow analyzes raw UAT feedback, classifies it (critical bug, feature request, UX…

Excerpt from Yassin Zehar's description on n8n.io.

View the original on n8n.io → Check your own copy

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