Escalate product UAT critical bugs with OpenAI, Jira and Slack
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This AI workflow has 14 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Jira Software, Slack, Gmail and OpenAI.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- data merge (Merge): merges the data from its input branches
- normalize (Code): runs custom JavaScript code
- clean text (Code): runs custom JavaScript code
- AI agent (OpenAI): uses OpenAI
- parsing and validation (Code): runs custom JavaScript code
- critical bug (Jira Software): uses Jira Software
- engeneering alert (Slack): uses Slack
- compose reply branch (Edit Fields (Set)): sets 2 fields: reply.subject, reply.body
- how to contact (If): checks a condition and branches into true / false
- Slack: uses Slack
…plus 3 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (10)
- Webhook
n8n-nodes-base.webhook - Code
n8n-nodes-base.code - Jira Software
n8n-nodes-base.jira - Slack
n8n-nodes-base.slack - Gmail
n8n-nodes-base.gmail - Respond to Webhook
n8n-nodes-base.respondToWebhook - If
n8n-nodes-base.if - Edit Fields (Set)
n8n-nodes-base.set - OpenAI
@n8n/n8n-nodes-langchain.openAi - Merge
n8n-nodes-base.merge
From the author
Description Automatically detect and escalate Product UAT critical bugs using AI, create Jira issues, notify engineering teams, and close the feedback loop with testers. This workflow analyzes raw UAT feedback submitted via a webhook, classifies it with an AI…