Send return pickup reminders via WhatsApp & voice calls using Google Sheets
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 7 nodes and runs on a schedule (every day at 10:00). Along the way it connects Twilio and Google Sheets. It also calls api.twilio.com over HTTP.
How it runs
Trigger: On a schedule (every day at 10:00).
- Get Pickup Scheduled Data (Google Sheets): uses Google Sheets
- Create WhatsApp & Voice Call Message (Code): runs custom JavaScript code
- Loop Over Items (Loop Over Items (Split in Batches)): loops over the items in batches
- Send WhatsApp Notification (Twilio): uses Twilio
- Place Voice Call Reminder (HTTP Request): calls api.twilio.com (POST)
- Update Reminder Status (Google Sheets): update
Services it uses
HTTP calls to: api.twilio.com
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (6)
- Schedule Trigger
n8n-nodes-base.scheduleTrigger - Twilio
n8n-nodes-base.twilio - Google Sheets
n8n-nodes-base.googleSheets - Loop Over Items (Split in Batches)
n8n-nodes-base.splitInBatches - HTTP Request
n8n-nodes-base.httpRequest - Code
n8n-nodes-base.code
From the author
✅ What problem does this workflow solve? Missed return pickups create logistics delays, extra follow-ups, and unhappy customers for e-commerce teams. This workflow automates return pickup reminders, ensuring customers are notified on the day of pickup via…