Templates / Analyze hotel reviews with OpenAI GPT-4o-mini and Airtable sentiment fields

Analyze hotel reviews with OpenAI GPT-4o-mini and Airtable sentiment fields

Ready for 3.0

by Edson Encinas ✓ · 32 views · created 2026-02-21 · Market Research, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 15 nodes and runs on Airtable events. Along the way it connects OpenAI Chat Model and Airtable.

How it runs

Trigger: On Airtable events.

  1. Check if Processed (If): checks a condition and branches into true / false
  2. Check if Review Exist (If): checks a condition and branches into true / false
  3. Normalize Review Payload (Edit Fields (Set)): sets or maps fields
  4. AI: Analyze Review Sentiment (Basic LLM Chain): sends a prompt to an LLM, with model: Analyze Review Sentiment; output parser: Parse AI Output (JSON Schema)
  5. Flatten AI Output (Edit Fields (Set)): sets or maps fields
  6. Combine AI Output with Review Data (Edit Fields (Set)): sets or maps fields
  7. Check AI Output Valid (If): checks a condition and branches into true / false
  8. Prepare Airtable Update (Edit Fields (Set)): sets or maps fields
  9. AI Failure Handler (Edit Fields (Set)): sets or maps fields
  10. Update Airtable Review Record (Airtable): uses Airtable

Services it uses

OpenAI Chat ModelAirtable

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (8)

From the author

🏩 Analyze hotel reviews with OpenAI and update sentiment in Airtable This workflow automatically analyzes hotel guest reviews using OpenAI and updates the sentiment, summary, and confidence score directly in Airtable. It helps hospitality teams monitor guest…

Excerpt from Edson Encinas's description on n8n.io.

View the original on n8n.io → Check your own copy

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