Templates / Monitor brand mentions and draft crisis responses with OpenAI and Telegram

Monitor brand mentions and draft crisis responses with OpenAI and Telegram

Ready for 3.0

by Rahul Joshi ✓ · 26 views · created 2026-07-28 · Market Research, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 24 nodes and runs on a schedule (every day) (plus 2 other triggers). Along the way it connects Google Sheets, OpenAI, Telegram and Slack.

How it runs

Trigger: On a schedule (every day) (plus 2 other triggers).

  1. Get New Mentions (Google Sheets): uses Google Sheets
  2. Parse Approval Message (Code): runs custom JavaScript code
  3. Slack: uses Slack
  4. Loop Mentions (Loop Over Items (Split in Batches)): loops over the items in batches
  5. Find Pending Crisis (Google Sheets): uses Google Sheets
  6. Classify Severity (OpenAI): uses OpenAI
  7. Merge Approval Data (Code): runs custom JavaScript code
  8. Parse Classification (Code): runs custom JavaScript code
  9. Approved? (If): checks a condition and branches into true / false
  10. Is Crisis? (If): checks a condition and branches into true / false

…plus 10 more steps. See the full node list below.

Services it uses

Google SheetsOpenAITelegramSlack

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (11)

From the author

Quick overview This workflow monitors brand mentions stored in Google Sheets on a 15-minute schedule, uses OpenAI to classify crisis severity and draft PR responses, logs incidents to a crisis sheet, and routes approval decisions through Telegram, with Slack…

Excerpt from Rahul Joshi's description on n8n.io.

View the original on n8n.io → Check your own copy

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