Chase unanswered quotes by SMS with Twilio and a webhook
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 20 nodes and runs when an HTTP POST request hits its webhook URL. Along the way it connects Twilio.
How it runs
Trigger: When an HTTP POST request hits its webhook URL.
- Your settings (Edit Fields (Set)): sets 10 fields: business_name, business_number, owner_cell…
- Prepare the chase (Code): runs custom JavaScript code
- Answer the webhook (Respond to Webhook): sends the response back to the webhook caller
- Usable phone? (If): checks a condition and branches into true / false
- Tell the owner (Twilio): send (sms)
- Wait: pauses until specific time
- Check for a reply (HTTP Request): calls an HTTP API (GET)
- Replied before 1? (If): checks a condition and branches into true / false
- Tell the owner they replied (Twilio): send (sms)
- Nudge (Twilio): send (sms)
…plus 9 more steps. See the full node list below.
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (8)
- Webhook
n8n-nodes-base.webhook - Edit Fields (Set)
n8n-nodes-base.set - Code
n8n-nodes-base.code - Respond to Webhook
n8n-nodes-base.respondToWebhook - If
n8n-nodes-base.if - Twilio
n8n-nodes-base.twilio - Wait
n8n-nodes-base.wait - HTTP Request
n8n-nodes-base.httpRequest
From the author
Quick overview This workflow receives new quote details via webhook and uses Twilio to send timed SMS follow-ups to the customer, checking Twilio for inbound replies before each nudge and notifying the business owner when the customer replies or when the…