Templates / Score and route incidents with Jev Classification, Google Sheets, Gmail, Telegram, and GPT-6-Luna

Score and route incidents with Jev Classification, Google Sheets, Gmail, Telegram, and GPT-6-Luna

Unknown

by Khairul Muhtadin ✓ · 22 views · created 2026-10-05 · DevOps, AI Summarization

Unknown. This template uses community nodes we can't verify statically. Uses community nodes that can't be verified statically (unverified community packages are off by default in 3.0). Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 30 nodes and runs when an HTTP POST request hits its webhook URL (plus 1 other trigger). Along the way it connects Gmail, Google Sheets, Telegram and OpenAI Chat Model and 1 more.

How it runs

Trigger: When an HTTP POST request hits its webhook URL (plus 1 other trigger).

Normalize Incident (Edit Fields (Set)): sets 7 fields: incident_id, service, impact_text…
Read Incident Severity Log (Google Sheets): uses Google Sheets
Incident Report Usable? (If): checks a condition and branches into true / false
Summarize: summarizes / groups the items
Jev Score Incident Severity (Jev Classification): score
Mark Unusable Incident Report (Edit Fields (Set)): sets 5 fields: incident_id, service, missing_details…
Draft Incident Trend Report (AI Agent): runs an AI agent, with model: Incident Trend Model
Route By Confidence And Severity (Switch): routes items into 5 branches
Email Incident Intake Problem (Gmail): uses Gmail
Email Incident Trend Report (Gmail): uses Gmail

…plus 16 more steps. See the full node list below.

Services it uses

Gmail Google Sheets Telegram OpenAI Chat ModelJev Classification (community)

Before you upgrade to n8n 3.0

We can't fully verify this one: it relies on 1 community package, and n8n 3.0 turns unverified community packages off by default (N8N_UNVERIFIED_PACKAGES_ENABLED=false).

Check that n8n-nodes-jev-classification is verified or supports 3.0 (used in Jev Score Incident Severity).

Nodes used (12)

Webhookn8n-nodes-base.webhook
Edit Fields (Set)n8n-nodes-base.set
Jev Classificationn8n-nodes-jev-classification.jevClassification
Switchn8n-nodes-base.switch
Ifn8n-nodes-base.if
Gmailn8n-nodes-base.gmail
Google Sheetsn8n-nodes-base.googleSheets
Telegramn8n-nodes-base.telegram
AI Agent@n8n/n8n-nodes-langchain.agent
OpenAI Chat Model@n8n/n8n-nodes-langchain.lmChatOpenAi
Schedule Triggern8n-nodes-base.scheduleTrigger
Summarizen8n-nodes-base.summarize

From the author

A production incident report lands on a webhook and the right person is paged while everyone else is still reading the alert. This n8n workflow has Jev Classification score each incident for severity, logs the decision to Google Sheets, then routes it into…
Excerpt from Khairul Muhtadin's description on n8n.io.

View the original on n8n.io → Check your own copy

Score and route incidents with Jev Classification, Google Sheets, Gmail, Telegram, and GPT-6-Luna

What this workflow does

How it runs

Services it uses

Before you upgrade to n8n 3.0

Nodes used (12)

From the author

Get the weekly “what broke” email