Templates / Request and reply to Google reviews with Twilio SMS, Gmail, and OpenAI

Request and reply to Google reviews with Twilio SMS, Gmail, and OpenAI

Ready for 3.0

by AI Automation Playbook ✓ · 30 views · created 2026-10-07 · Social Media, AI Summarization

Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 29 nodes and runs on a schedule (every day at 18:00) (plus 2 other triggers). Along the way it connects Google Sheets, Twilio, OpenAI Chat Model and Gmail. It also calls mybusiness.googleapis.com over HTTP.

How it runs

Trigger: On a schedule (every day at 18:00) (plus 2 other triggers).

  1. CONFIG - Reviews (Jobs) (Edit Fields (Set)): sets 6 fields: business_name, review_link, owner_phone…
  2. CONFIG - Reviews (State) (Edit Fields (Set)): sets 6 fields: business_name, review_link, owner_phone…
  3. CONFIG - Reviews (Replies) (Edit Fields (Set)): sets 6 fields: business_name, review_link, owner_phone…
  4. Get Today's Jobs - Sheets (Google Sheets): read (sheet)
  5. Read State - Sheets (Google Sheets): read (sheet)
  6. Get Pending Replies - Sheets (Google Sheets): read (sheet)
  7. Filter Eligible - Code (Code): runs custom JavaScript code
  8. Get Last Check - Code (Code): runs custom JavaScript code
  9. Filter Approved - Code (Code): runs custom JavaScript code
  10. Send Review SMS - Twilio (Twilio): send (sms)

…plus 15 more steps. See the full node list below.

Services it uses

Google SheetsTwilioOpenAI Chat ModelGmail

HTTP calls to: mybusiness.googleapis.com

Before you upgrade to n8n 3.0

Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.

Nodes used (10)

From the author

Quick overview Local service businesses — plumbers, clinics, salons, contractors, restaurants — that live or die by Google reviews but never remember to ask, and agencies that want a review engine they can deploy for clients. How it works 1. Three lanes. (1)…

Excerpt from AI Automation Playbook's description on n8n.io.

View the original on n8n.io → Check your own copy

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