Run a WhatsApp AI support bot with Google Drive, OpenAI, and Telegram

by Anna Cole ✓ · 7 views · created 2026-10-10 · Support Chatbot, AI RAG

What this workflow does

This AI workflow has 58 nodes and runs manually, when you click “Execute workflow” (plus 3 other triggers). Along the way it connects WhatsApp Business Cloud, Telegram, Google Drive and OpenAI and 2 more. It also calls api.openai.com over HTTP.

How it runs

Trigger: Manually, when you click “Execute workflow” (plus 3 other triggers).

1. Create Chats Data Table (Data table): create (table)
2. Set Configuration Fields (Edit Fields (Set)): sets 15 fields: businessName, assistantName, driveFolderId…
3. Create Messages Data Table (Data table): create (table)
4. Route by Message Source (Switch): routes items into 2 branches
5. Create Knowledge Data Table (Data table): create (table)
6. Parse WhatsApp Messages (Code): runs custom JavaScript code
7. Parse Team Telegram Reply (Code): runs custom JavaScript code
8. List Google Drive Files (Google Drive): work with file folder
9. Filter Seen Messages (Data table): row not exists
10. Retrieve Customer Chat Details (Data table): get (row)

…plus 42 more steps. See the full node list below.

Services it uses

WhatsApp Business CloudTelegramGoogle DriveOpenAIOpenAI Chat ModelGoogle Sheets

HTTP calls to: api.openai.com

Before you upgrade to n8n 3.0

Nodes used (20)

• Manual Triggern8n-nodes-base.manualTrigger
• Data tablen8n-nodes-base.dataTable
• Schedule Triggern8n-nodes-base.scheduleTrigger
• WhatsApp Triggern8n-nodes-base.whatsAppTrigger
• Telegram Triggern8n-nodes-base.telegramTrigger
• Edit Fields (Set)n8n-nodes-base.set
• Switchn8n-nodes-base.switch
• Google Driven8n-nodes-base.googleDrive
• Coden8n-nodes-base.code
• Filtern8n-nodes-base.filter
• Extract from Filen8n-nodes-base.extractFromFile
• HTTP Requestn8n-nodes-base.httpRequest
• Ifn8n-nodes-base.if
• WhatsApp Business Cloudn8n-nodes-base.whatsApp
• OpenAI@n8n/n8n-nodes-langchain.openAi
• Telegramn8n-nodes-base.telegram
• Basic LLM Chain@n8n/n8n-nodes-langchain.chainLlm
• OpenAI Chat Model@n8n/n8n-nodes-langchain.lmChatOpenAi
• Structured Output Parser@n8n/n8n-nodes-langchain.outputParserStructured
• Google Sheetsn8n-nodes-base.googleSheets

From the author

Quick overview This workflow runs an AI WhatsApp support bot that answers using Google Drive documents indexed into n8n Data Tables with OpenAI embeddings, and hands conversations to your team via Telegram when needed while logging handoffs to Google Sheets.…

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