Templates / Manage Google reviews with Claude Sonnet, Supabase, and Slack

Manage Google reviews with Claude Sonnet, Supabase, and Slack

Needs changes

by Bhaskar Gorati ✓ · 2 views · created 2026-10-12 · Ticket Management, AI Summarization

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 29 nodes and runs on a schedule (every 3 hours). Along the way it connects Supabase, Slack and Anthropic Chat Model. It also calls httpbin.org over HTTP.

How it runs

Trigger: On a schedule (every 3 hours).

  1. Get New Reviews (Code): runs custom JavaScript code
  2. Check Existing Review (Supabase): get many
  3. Filter Unprocessed Reviews (Code): runs custom JavaScript code
  4. Loop Over Reviews (Loop Over Items (Split in Batches)): loops over the items in batches
  5. Analyze Review with AI (AI Agent): runs an AI agent, with model: Anthropic Chat Model
  6. Generate AI Response (AI Agent): runs an AI agent, with model: Anthropic Chat Model
  7. Review Sentiment Router (Switch): routes items into 3 branches
  8. Positive Review (Edit Fields (Set)): sets 2 fields: review_path, response_strategy
  9. Neutral Review (Edit Fields (Set)): sets 2 fields: review_path, response_strategy
  10. Negative Review (Edit Fields (Set)): sets 2 fields: review_path, response_strategy

…plus 14 more steps. See the full node list below.

Services it uses

SupabaseSlackAnthropic Chat Model

HTTP calls to: httpbin.org

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in Analyze Review with AI (v1.7), Generate AI Response (v1.7), AI Escalation Check (v1.7)…: replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
Analyze Review with AI (v1.7), Generate AI Response (v1.7), AI Escalation Check (v1.7), Generate Feedback Insight (v1.7)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (12)

From the author

Quick overview This workflow runs every three hours to dedupe and log new customer reviews in Supabase, uses Anthropic to analyze sentiment and draft public replies, requests Slack approval for risky cases, publishes approved responses via an HTTP endpoint,…

Excerpt from Bhaskar Gorati 's description on n8n.io.

View the original on n8n.io → Check your own copy

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