Automated Customer Service Ticket Creation & Notifications with Asana & WhatsApp
Ready for 3.0Ready for 3.0. This template uses no nodes that n8n 3.0 removes. No removed nodes, versions or helpers found. Static check, last run 2026-10-19.
What this workflow does
This workflow has 3 nodes and runs when someone submits an n8n form (“Contact Us!”). Along the way it connects WhatsApp Business Cloud and Asana.
How it runs
Trigger: When someone submits an n8n form (“Contact Us!”).
- WhatsApp Business Cloud: send
- Asana: uses Asana
Services it uses
Before you upgrade to n8n 3.0
Nothing in this workflow is removed in n8n 3.0, so it should import and run after the upgrade.
Nodes used (3)
- n8n Form Trigger
n8n-nodes-base.formTrigger - WhatsApp Business Cloud
n8n-nodes-base.whatsApp - Asana
n8n-nodes-base.asana
From the author
How it works: This workflow automates your customer service with built in notifications for your users & ticket creation with Asana. If a user submits a form, he gets send a confirmation message via WhatsApp a task is opened in Asana with his request in it.…