Templates / Microsoft Outlook AI email assistant with contact support from Monday and Airtable

Microsoft Outlook AI email assistant with contact support from Monday and Airtable

Needs changes

by Cognitive Creators · 7,211 views · created 2025-01-28 · Ticket Management, AI Summarization

Needs changes. This template uses 1 thing(s) that n8n 3.0 removes: AI Agent v1 (old agent modes). 1 breaking item(s) found. Static check, last run 2026-10-19.

What this workflow does

This AI workflow has 20 nodes and runs on a schedule (every day) (plus 2 other triggers). Along the way it connects Microsoft Outlook, OpenAI Chat Model, Monday.com and Airtable.

How it runs

Trigger: On a schedule (every day) (plus 2 other triggers).

  1. Monday.com: get many (board item)
  2. Microsoft Outlook: get many
  3. Rules (Airtable): search
  4. Categories (Airtable): search
  5. Delete Rules (Airtable): search
  6. Airtable: create or update
  7. Convert to Markdown (Markdown): converts between Markdown and HTML
  8. Merge: merges the data from its input branches
  9. Email Messages (Edit Fields (Set)): sets 6 fields: subject, importance, sender…
  10. AI: Analyse Email (AI Agent): runs an AI agent, with model: OpenAI Chat Model; output parser: Structured Output Parser

…plus 5 more steps. See the full node list below.

Services it uses

Microsoft OutlookOpenAI Chat ModelMonday.comAirtable

Before you upgrade to n8n 3.0

1 thing in this workflow is removed in n8n 3.0. Fix it before you upgrade:

  • AI Agent v1 (old agent modes) in AI: Analyse Email (v1.6): replace with Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Rather not rewrite it? Many of these flows can be rebuilt in Make (free plan).

Removed in 3.0Replace with
AI Agent v1 (old agent modes)
AI: Analyse Email (v1.6)
Latest AI Agent node (Tools Agent). For SQL Agent, use a Postgres or MySQL tool with a recent AI Agent.

Nodes used (13)

From the author

Microsoft Outlook AI Email Assistant Prerequisites 1. Microsoft 365 Login Credentials - Provide your Office 365 credentials to connect Outlook. 2. Monday.com - Generate an API token and have a board with your contact details. 3. Airtable - Obtain an API key…

Excerpt from Cognitive Creators's description on n8n.io.

View the original on n8n.io → Check your own copy

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